Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Dutch-speaking Fintech Customer Support – Portugal Looking to combine your language skills with an opportunity in financial customer service? Join an international team supporting customers of a leading European fintech platform. Portugal | Full-Time | Remote/Hybrid What you'll do — Assist Dutch-speaking customers with banking enquiries — Support questions regarding cards and payments — Provide information about investments and account management — Troubleshoot transaction and app-access problems — Escalate complex cases to specialised teams Requirements — Dutch C1/C2 or native level — mandatory — English B2+ — mandatory — EU citizenship and valid EU passport — mandatory — High School Diploma — mandatory — Excellent communication skills — Strong customer orientation — Problem-solving abilities — Availability for rotating shifts Work Schedule — Full-time: 40 hours per week — Rotational Monday–Sunday schedule — 24/7 project operations Work Arrangement Currently remote in Portugal , with a planned transition to hybrid work . Send us your updated CV to be considered.