Customer Operation

Customer Operation Job Description: - Manage and optimize paid media campaigns across Google, Meta, TikTok, and LinkedIn - Monitor and report on key performance metrics — ROAS, CPA, CPL, CTR - Build and maintain performance dashboards (Looker Studio, Tableau, Power BI) - Execute A/B tests across creatives, audiences, and bidding strategies - Manage budget pacing, bid adjustments, and audience segmentation - Oversee tracking setup — pixels, UTMs, conversion events via GTM/GA4 - Coordinate with clients and internal teams to ensure seamless campaign delivery - Identify optimization opportunities and present actionable insights to stakeholders Job Requirements: - 2–4 years of hands-on paid media or performance marketing experience - Proficiency in Google Ads, Meta Ads Manager — TikTok/LinkedIn a plus - Strong grasp of GA4, GTM, and attribution modeling - Confident with data analysis and dashboard reporting - Google Ads or Meta Blueprint Certification preferred - Strong communication skills and client-facing experience